We are heavily reliant on the internet nowadays. Not just for our laptops and smartphones but for our smart televisions too. If your LG TV isn’t connecting to the Wi-Fi, be assured there are multiple reasons behind the error.
Not only is the process frustrating, but it could be more efficient too. In most cases, people aren’t aware of what’s contributing to the error. That’s where you have to first work around. Identifying the cause makes it easier for you to implement tailored fixes.
This article will explore everything you need to know about fixing LG TVs not connecting to Wi-Fi.
Diagnosing the Problem
As we mentioned, to fix the issue with your LG TV not connecting to the Wi-Fi, you must first understand the cause. The problem often stems from the router’s network and connectivity problems.
This article will explore everything you need to know about the triggers leading to connectivity problems.
1. Too Many Devices Connected to the Wi-Fi Network
Wi-Fi routers are in place in people’s homes so multiple devices can be connected, and people can enjoy the internet without hassle. If you have multiple smart devices connected to the Wi-Fi network at a time, that’s the primary reason you aren’t able to connect your LG TV to the Wi-Fi.
2. Glitch or Bug
Sometimes, experiencing temporary software complications is much more common than you think. If you can’t connect your LG TV to the Wi-Fi, chances are you have a glitch or bug in the background that needs some fixing. The easiest fix for this is to enable the power cycle of the smart TV.
3. Outdated Firmware
Like your smartphone and laptop, even your smart LG TV requires an update now and then. If you haven’t done so in a while, that’s one of the potential reasons you can’t access the channels and turn on the TV by connecting it to the router.
4. Date and Time Issues
If your date and time aren’t synced to the network, it can lead to connectivity issues, preventing you from connecting the LG TV to the Wi-Fi network. This also clashes with the devices’ settings, leading to incompatibility and poor connectivity.
5. Weak Signal
Sometimes, you can’t connect your LG TV to the Wi-Fi because of poor internet speed and a weak signal. The weak signal could be due to multiple reasons like poor coverage, the television being far from the Wi-Fi router, etc.
6. Issues with the Network Provider
If your ISP is facing issues with the network, that’s another reason why your LG TV isn’t connecting to the Wi-Fi. What’s great about the whole thing is that you don’t have to do much to fix the problem but directly talk to your service provider.
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Troubleshooting the TV
Now that you know the potential causes of the LG TV not connecting to your router, we need to implement some troubleshooting methods. The easiest is to reset the TV.
Factory resetting the LG TV reverts the television’s settings to how you pulled it out of the box. While it is true that you have to set things up from scratch, this reboot fixes the connectivity errors and software glitches that were contributing to the connectivity problems.
Here’s what you need to do:
- Switch on your LG TV and then tap on the Home button.
- Next, navigate to Settings and then click on All Settings.
- From there, click on General.
- Tap on “Reset to Initial Settings.”
- Enter your password for verification.
And the next thing you must do is patiently wait until the factory reset process is done. It might take some time, so ensure that you aren’t doing anything to hinder the process.
Troubleshooting the Wi-Fi Network
If you reset your LG TV’s settings and the error persists, the issue is most likely with the router. Hence, the next thing you have to do is reset the router’s settings.
Here’s what you need to do:
- Unplug the router from the connected power outlet.
- Let it be and wait for 30 seconds to 1 minute.
- Plug the router back into the power source.
- Wait until the connection is re-established.
This is a soft reboot of the router, which fixes lingering connectivity errors that are much more common than you think. Once done, try and reconnect your Wi-Fi router to the LG TV and see if that works.
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Advanced Solutions
If none of the above-mentioned troubleshooting fixes worked, there are a few advanced solutions that you can try to reverse the connectivity and network error that you are likely experiencing.
1. Check your Internet Connection
Sometimes, we don’t realize this, but a poor network connection is directly due to the internet service provider and not your Wi-Fi. So, irrespective of how much you try to fix the errors, you won’t be able to fix them even after rebooting the Wi-Fi.
You can check the internet speed on an online testing website. If the internet speed is slow, you must contact your ISP and check the issue directly.
2. Restart the LG TV
We discussed resetting the LG TV to the factory settings to fix the connectivity error you are experiencing. Another quick method that works is restarting the smart TV. This is known as Power Cycle and can easily fix many of the common Wi-Fi glitches you are experiencing.
What this does is reset all the connections and even tend to the bugs contributing to the connectivity error. You need to unplug your LG TV from the power outlet for this. Wait for one minute and then plug it back into the power source.
Next, switch on the television and try reconnecting it to the Wi-Fi router and see if that helps fix the error.
3. Bridge the Distance Between the Router and LG TV
Another common reason you can’t connect your LG TV to the router is the distance between these two devices.
If a wall or a room separates them or places them at two extreme corners of the house, it may lead to connectivity errors. You won’t be able to connect your Wi-Fi to the LG TV and experience weak signals.
The easiest fix for that is to move the Wi-Fi router and the LG TV close to each other. This strengthens the connection and prevents network errors.
4. Update the Date and Time Settings
While many don’t pay attention to the date and time settings, they matter greatly in syncing your television to the Wi-Fi network.
Here’s what you need to do:
- Turn on your LG TV and tap on the Home button.
- Go to Settings and then click on All Settings.
- Tap on General.
- Select Time and Date.
- Tap “Change Time Zone” and select your country’s time zone.
This will automatically update the time and date on your LG TV. Once that is fixed, you can then go ahead and reconnect the router to the smart TV and see if that helps.
5. Change the DNS Settings in your LG TV
If you aren’t aware, DNS or Domain Name System helps us connect our devices to the Wi-Fi network. Any issues with the DNS settings will inhibit the connection between these two devices.
Here’s what you need to do:
- Turn on your LG TV and navigate to Settings.
- From that, select Network and Internet.
- Tap on Network Status and click on Edit.
- Navigate to DNS server settings. Click on Automatic and enter 8.8.8.8 into the DNS code.
- Press Enter and then reconnect your device to the Wi-Fi network.
After implementing this change to the DNS settings, you might have to restart your LG TV before you try to reconnect to the Wi-Fi.
6. Turn Off Quick Start/ Simplink Features
We don’t realize this, but the Simplink feature in your LG TV sometimes has detrimental effects. It obstructs connectivity and makes it difficult for you to connect to the internet. What you need to do in that case is learn how to disable that feature.
Here’s what you have to do:
- Turn on your LG TV and go to Settings.
- Tap on All Settings and then click on General.
- Go to Quick Start/Simplink.
- Turn it off.
Once done, restart your LG TV and see if that helps in reconnecting to the Wi-Fi router that you weren’t able to before this.
7. Contact Customer Support
If you find that none of the above fixes are helping you connect your LG TV to the Wi-Fi network, there could be advanced errors beyond your knowledge.
In that case, your last resort is to contact LG’s customer support team directly. You can contact them via a call or register a service via email.
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Conclusion
That’s everything you need to know about LG TVs not connecting to the Wi-Fi router. If you are experiencing this recurrent error, it’s crucial that you first understand why the error is occurring and then implement relevant fixes from the ones we have mentioned in this article. Also, if nothing works, don’t hesitate to get professional help.
